Privacy Policy

Last updated: January 2025

Introduction

Welcome to PlanFi. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lesson plan generator service.

PlanFi is designed specifically for Zambian teachers to create curriculum-aligned lesson plans efficiently. We understand the importance of protecting educator data and student privacy.

Information We Collect

Account Information

  • Full name
  • Email address
  • Phone number (optional)
  • School name (optional)
  • Teacher Service Number (TS Number)
  • Department and subject areas
  • Province and district information

Lesson Plan Data

  • Generated lesson plans and their content
  • Selected grades, subjects, and competencies
  • Customizations and modifications to lesson plans
  • PDF downloads and export history

Usage Information

  • Login activity and session data
  • Feature usage and interaction patterns
  • Device information and browser type

How We Use Your Information

We use your information to:

  • Provide our services: Generate AI-powered lesson plans aligned with Zambian curriculum standards
  • Personalize your experience: Remember your preferences, school information, and teaching subjects
  • Improve our service: Analyze usage patterns to enhance features and accuracy
  • Communication: Send important updates about your account and our service
  • Support: Respond to your inquiries and provide technical assistance
  • Security: Protect against unauthorized access and fraudulent activity

Data Security

We implement industry-standard security measures to protect your personal information:

  • All data is encrypted in transit using SSL/TLS encryption
  • Passwords are securely hashed using industry-standard algorithms
  • Database access is restricted and monitored
  • Regular security audits and updates
  • Secure authentication and session management

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent: When you explicitly authorize us to share specific information
  • Service providers: Trusted third-party services that help us operate (e.g., hosting, AI processing) under strict confidentiality agreements
  • Legal requirements: When required by law, court order, or government regulation
  • Ministry of Education: Aggregated, anonymized data may be shared with the Zambian Ministry of Education to improve educational outcomes

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Export: Download your lesson plans and data
  • Opt-out: Unsubscribe from non-essential communications

To exercise these rights, please contact us using the information provided below.

Children's Privacy

PlanFi is intended for use by teachers and educators. We do not knowingly collect personal information from children under 13. Our service is designed for teacher use only and does not store student information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending an email notification for material changes

Your continued use of PlanFi after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@pensulo.cloud

Address: PlanFi Education Technology, Lusaka, Zambia

We will respond to your inquiry within 7 business days.